Tips for Fixing Garage Door Keypad Issues

Benefit of using a garage door keypad is added security. If you live in an area with high crime rates (or even if you do not), it is essential to protect your family and your belongings by keeping valuables out of sight — including cars parked in front of your house. With a keyless entry system installed on your garage door, you will not need to worry about leaving valuables inside when shopping or running errands. Garage door keypad issues are one of more common issues which can happen with garage door.

6 Tips for Fixing Garage Door Keypad Issues

Garage door keypads are a convenient way to open and close your garage door, but they can also be one of the most frustrating parts of your garage door. Here are some common garage door keypad issues and how to fix them.

Check for Frayed Wires

To solve your garage door keypad issues, you first want to check the wires that run from your remote control to the keypad. They may have become frayed or broken over time, and this will cause the garage door opener not to work properly with the remote control. 

Check the wires for fraying or bare spots if using an older-style remote or keypad. If there is any damage to the wires, you will need to replace them with new ones before you proceed with any other adjustments. All you need is electrical tape and a screwdriver to fix this problem!

Garage Door Keypad Issue - Frayed Wires

Clean the Inside and Outside of the Keypad

Cleaning the inside of your keypad will help eliminate any debris causing issues with your remote or keypad operation. First, remove all buttons from the unit, spray a little WD-40 on some paper towels, and wipe down both sides of each button until they’re clean. Be sure not to get any WD-40 inside of any holes in the keypad, as this could cause further damage! Also, if it seems unsafe without turning off the power of the home and/or turning off the power than you should just clean the inside of the keypad


Don’t Enter the Pin Code Over and Over

Sometimes people will think they’ve entered their pin code incorrectly, so they try again. This can cause the system to lock up or freeze. If you experience this issue, try entering it once and waiting for the light to turn green before trying again. 

Garage Door Keypad Issue - Multiple retries

Reboot the System

Your keypad could have issues with its memory or battery if it doesn’t respond. To fix this problem, reboot your system by pressing and holding down the large “open/close” button on top of your garage door opener while turning off the power at the circuit breaker box. Wait 30 seconds, then turn the power back on again and press the “open/close” button once more to activate it before releasing it.

Beware of Surface Interference

The next thing you should do when you have garage door keypad issues is checking whether there’s any interference from other sources. This interference may be caused by other wireless devices, such as mobile phones or microwaves. If this is the case, try moving these devices away from the area where the keypad is located or turn them off altogether.

Replace the Keypad Altogether

If none of these suggestions work for your garage door keypad issues, it might be time to replace your old keypad with a new one. You can either buy a new one from your local hardware store or replace it with an expert technician who will come over to your place and fix it for you within no time!


Top 7 Causes of Garage Door Keypad Not Working

Here are some common causes of garage door keypad issues:

Dead batteries

If your garage door keypad is not working, you should first check whether the batteries are dead. It’s one of the most common reasons why a keypad stops functioning. If this is the case, replace them with new ones. You can also use a 9-volt battery if you do not have any new ones.

Garage Door Keypad Issues - Dead Batteries

Damaged wires

If you notice that your keypad has become damaged or loose, it could be because the wires are damaged or loose. Look for cracks in the plastic casing or wear and tear on the keys. If you notice any of these signs, it is time to contact a garage door repair company immediately, as this can be very dangerous for anyone using the garage door.

Poor connection between the buttons

If you have multiple buttons on your keypad and one or more aren’t working, it may be because there is a poor connection between them. This can happen if the wires inside the unit become bent or damaged over time, which stops them from making contact with each other properly. To fix this issue, you will need to open up the device and check for signs of damage before reconnecting any loose wires with solder or wire nuts.

Old garage door keypad

It may be time for an upgrade if you have an old garage door keypad. Newer models come with better features that allow them to withstand harsh weather conditions without fail. In addition, they can support different types of hardware, such as WiFi or cellular network connectivity, which will enable them to connect directly with other devices like smartphones or tablets through cloud-based technology.

Malfunctioning code

A common problem with garage door keypads is that the code may malfunction, and you will need to replace it. If you have tried all other options, then this is an option you can try. You can use an old keypad or get a new one from your local hardware store. Once you have installed it, enter the new code and see if it works.

Stuck keys

A stuck key is another common problem with garage door keypads. If your garage door keypad stopped working, check if there are any stuck keys on the board. If there are any stuck keys, remove them using a toothpick and clean them using a damp cloth before placing them back into their slots.

Incorrect PIN

You may have accidentally pressed the wrong button on your garage door keypad when inputting your PIN code. If this happens, try again and ensure that you’re pressing all the correct buttons in the right order.

If this doesn’t work, check to see if anything is blocking or covering up part of your keypad (e.g., dirt or dust). You may need to clean it off so you can see which buttons are pressed when entering your PIN code. If you still don’t know what your PIN is, contact a professional who can help you reset it.

How Long Do Garage Keypad Batteries Last? 

Garage Door Keypad batteries usually have an expected life of one to two years, depending on the battery used. When the battery starts to run low, you’ll notice that it takes longer and longer for your garage door keypad to respond. Also, if you have a garage door opener with a built-in keypad, you may find yourself having to press harder and harder on the buttons for them to work.

When your garage door keypad stops working, it is time for a new battery. You can replace the battery yourself or hire someone to do it for you; this is not a difficult job and should take less than 30 minutes. 

Can You Program Two Garage Doors With One Keypad?

You do not need to program a single keypad to control both if you have two separate garage doors. You can control a combination of up to 3 different garage door openers with one garage door keypad.

However, if you have two sections of the same large garage door, for example, the door can be divided into two sections for convenience, then you might be able to use one keypad for both sections of the door. If so, follow these steps:

  • Program one garage door section as normal using a button at that section’s opener.
  • Program the other section as normal using a button at that section’s opener. If you want to ensure they are on the same code, do this at each sections opener.


Common Garage Door Keypad looks like keypad issue but is not


Why Won’t My Garage Door Open All the Way in Cold Weather?

Garage door problems are common, especially when the weather gets cold. When your garage door doesn’t open all the way, there are several reasons why this can happen.

Metal tends to contract in cold weather, so the springs and other pieces of metal usually seize up. If you live in an area where it gets very cold during the winter months, it might be worth investing in a garage door lubricant to prevent this from happening.

If you don’t want to use lubricants, consider installing an insulated garage door for better protection against extreme temperatures.

Another reason your garage door may not be opening all the way is that something is blocking its path or preventing the tracks from moving smoothly. If your garage doors aren’t opening all the way, check if anything is blocking them first before calling a professional to fix them.

Check if any cables or wires have become frayed or broken over time. This can cause them to fray or break even more quickly than normal, leading to issues with opening your garage door and closing it properly. If this is an issue for you, contact a professional who can fix these problems before they worsen!

How Do I Know if My Garage Door Spring Is Broken?

You can check by looking at these signs:

The top half of the door appears misaligned

When a garage door spring breaks, it is common for the top and bottom halves of the door to become misaligned. The top half of your garage door should be even with or slightly higher than the bottom half when it is closed and locked. If there is too much space between these two parts of your garage door, there is a good chance that one or more of your garage door’s springs has broken.

The door opens a few inches and then slams down again

Another sign that your garage door spring has broken is if you notice that pulling on the manual release lever attached to your garage door will open only part way and then slam shut again. This happens because when one or more springs break, there isn’t enough pressure left in them to keep the garage door from slamming shut after being opened just a little bit.

The cables attached to the springs are dangling

If the spring is broken, it will not be able to hold up the door. If you notice one or more cables hanging loose, you should get your garage door spring replaced immediately.

The door seems to be off-track or crooked

Another sign of a broken garage door spring is if your door is not on track and seems crooked when you look at it from the side. This could mean that one or more springs have broken and need replacing.

The opener makes strange noises

When spring breaks, it can sometimes cause strange noises when using your garage door opener. If this happens, ensure that all your cables are attached correctly and that there are no kinks. After checking these things, the only option will be to replace your springs if the noise persists.

How Long Does the Garage Keypad Last?

The average lifespan of a garage door keypad is seven to 10 years. This excludes the battery’s lifespan, which is usually the first failure component. The other components are typically metal and last much longer than the battery.

The most common cause of failure is the battery. If you have a wireless garage door keypad, you will need to replace it every few years. You can always buy a new one instead of replacing the battery if your garage door is still working fine otherwise.

If you have a wired keypad, you can unplug it from its power source and plug it back in after 30 seconds. This will reset the device and give it new life for another few months or years before needing to be reset again.


Remember that if you decide to call a technician, the first thing he will do is go through this checklist with you over the phone. Make sure your circuit breaker is turned off. When you run this check, the garage door opener and wires should be disconnected from the circuit breaker. This way, if there is an issue, it won’t cause any fires or electrical accidents.